In this article, you will find the answers to all these questions about ZipJob and TopResume. We will also take a glance at a couple of alternatives for you to consider.<\/p>\n

Are TopResume & ZipJob The Same Company?<\/h2>\n<\/div>\n
No, TopResume and ZipJob are not the same company.<\/p>\n
But…<\/strong><\/p>\n
You might be surprised to know that TopResume and ZipJob have the same parent company, Talent Inc.<\/a>, which was recently acquired by BV Investment Partners.<\/p>\n
Talent Inc. offers career-related services through the TopResume, TopCV, TopInterview, ResumeRabbit, and ZipJob brands.<\/p>\n
It\u2019s important to note that both companies basically use the same network of writers and the technological infrastructure to serve their clients.<\/p>\n
However, you will find slight differences in the services each company offers.<\/p>\n
Let\u2019s take a look at the differences between TopResume and ZipJob.<\/p>\n
\n
What Do\u00a0The Services\u00a0Cost?<\/h2>\n<\/div>\n
The cost structure of both the companies is quite similar.<\/p>\n
They offer three different packages based on the types of services you receive.<\/p>\n
Although ZipJob provides some of the most affordable resume pricing in the industry, packages from TopResume are also reasonable.<\/p>\n
TopResume Cost<\/strong><\/h3>\n
TopResume has three packages to choose from – Professional Growth ($149), Career Evolution ($219), and Executive Priority ($349).<\/p>\n
$\"TopResume$ <\/span><\/p>\n
Each package offers a different level of services:<\/strong><\/p>\n
\n
The Professional Growth package includes only a resume for $149.\u00a0(We should note that we\u2019ve seen this price bounce from $149 to $179 and back again in a short amount of time.)<\/li>\n
The Career Evolution package offers a resume and cover letter for $219.<\/li>\n
The Executive Priority package adds a LinkedIn profile with a resume and cover letter for $349.<\/li>\n<\/ul>\n
The resume-only Professional Growth package does not include a 60-day interview guarantee.<\/p>\n
Note: <\/strong>The prices above reflect those observed at the time of this article\u2019s publication. To verify updated pricing, please visit the TopResume services page<\/a>.<\/p>\n
ZipJob Cost<\/strong><\/h3>\n
Similar to TopResume, ZipJob also offers three main packages to choose from – Launch ($139), Fast Track ($189), and Premium ($299).\u00a0They also recently added an Executive Resume Service ($799).<\/p>\n
$\"ZipJob$ <\/span><\/p>\n
As you can see from the image above:<\/strong><\/p>\n
\n
The Launch package includes only a resume for $139.<\/li>\n
The Fast Track package provides you with a resume and cover letter for $189.<\/li>\n
The Premium package includes a resume, cover letter, and LinkedIn profile for $299.<\/li>\n<\/ul>\n
The Executive Resume Package includes a resume, cover letter, LinkedIn profile, phone call with your writer, and resume distribution for $799 ($950 value).<\/p>\n
Like TopResume, the resume-only Launch package from ZipJob does not include a 60-day interview guarantee, which can be a bummer.<\/p>\n
Note:<\/strong> The prices above reflect those observed during the time of publication. For the most updated pricing, please visit the ZipJob services page<\/a>.<\/p>\n
\n
What Is the Turnaround Time?<\/h2>\n<\/div>\n
The turnaround time for getting your resume done by these two resume companies are also similar.<\/p>\n
Both services take more time than the usual industry standard of 3-5 business days to receive\u00a0your first draft.<\/p>\n
Here\u2019s how TopResume vs. ZipJob compare in terms of the turnaround time.<\/p>\n
TopResume Turnaround Time<\/strong><\/h3>\n
TopResume takes seven business days to write your resume. If you are in a hurry, you can go for the 48-hour rush service for an upcharge.<\/p>\n
After the delivery, they will give you another week to go over your documents and ask for any needed revisions.<\/p>\n
ZipJob Turnaround Time<\/strong><\/h3>\n
ZipJob requires 4-7 business days to complete your resume.<\/p>\n
The Premium package, however, offers a standard turnaround time of 3 business days.<\/p>\n
You are then allowed unlimited revisions to your resume draft. Some reviews of the service have stated that the unlimited revisions are actually limited to one week.<\/p>\n
ZipJob also mentions on their FAQ\u00a0page that it may take a few more days to get your resume completed if they’re extremely busy. Keep this in mind if you have a hard deadline.<\/p>\n
\n
What Is the Writing Process?<\/h2>\n<\/div>\n
What\u2019s concerning to us about the resume writing process of ZipJob and TopResume is that they do not automatically include a phone consultation with the resume writer.<\/p>\n
All communications take place via messages using the client portal.<\/p>\n
A phone call is available as an additional purchase on all orders.<\/p>\n
Here\u2019s a deeper look into both the companies\u2019 resume writing processes.<\/p>\n
TopResume Resume Writing Process<\/strong><\/h3>\n
TopResume follows a straightforward procedure to write your resume:<\/strong><\/p>\n
\n
You choose among the Professional Growth, Career Evolution, and Executive Priority packages.<\/li>\n
You can add a thank you letter, 48-hour rush service, and resume distribution services for additional fees. Then, you submit your payment.<\/li>\n
Fill out a career information questionnaire, upload a current resume, and create a profile on the client portal.<\/li>\n
You will then get matched with a writer according to your industry and background.<\/li>\n
The writer will write and send over the first draft of your resume within 7 business days.<\/li>\n
You can receive up to two revisions on your resume, but it has to be within 7 business days.<\/li>\n
All communications with your writer take place via messages. You can opt for a phone consultation for an extra fee.<\/li>\n<\/ol>\n
ZipJob Resume Writing Process<\/strong><\/h3>\n
The resume writing process of Zipjob is also very simple:<\/strong><\/p>\n
\n
Once you place an order for one of the packages, you will get access to the user dashboard.<\/li>\n
From there, you can upload your current resume or fill out a questionnaire (if you don’t have a resume).<\/li>\n
Next, you will answer more questions about your desired job target.<\/li>\n
Once you’ve provided all the necessary info, Zipjob will match you with a suitable writer. You can message the writer through the dashboard.<\/li>\n
The writer will rewrite your resume within 3-7 business days, depending on the package you purchased.<\/li>\n
You can download and view the resume from the dashboard.<\/li>\n<\/ol>\n
Here\u2019s a major difference that we can find between ZipJob and TopResume.<\/p>\n
ZipJob promises to provide unlimited revisions with all the resume packages. They’ll work with you until you approve the final draft.<\/p>\n
On the other hand, TopResume offers only two rounds of revisions within seven days.<\/p>\n
\n
Who Are the Resume Writers?<\/h2>\n<\/div>\n
As they are sister companies, TopResume and ZipJob basically share the same network of resume writers.<\/p>\n
The writers also use the same system to get assigned and collaborate with clients.<\/p>\n
When someone signs up on ZipJob, it goes through the TopResume portal to assign a writer.<\/p>\n
TopResume Writers<\/strong><\/h3>\n
TopResume says on the website that they have more than 1,500 writers on their team.<\/p>\n
If you check out LinkedIn and search for “resume writer” at TopResume, you will only find 18 results.<\/p>\n
The CEO of the company said on a Quora thread<\/a> that they have both freelance and in-house writers on the team. It\u2019s common for a resume writing company to use independent contractors.<\/p>\n
You will not find public information about the majority of their staff. The \u201cAbout\u201d section only mentions the senior resume writer and few other team members.<\/p>\n
ZipJob Writers<\/strong><\/h3>\n
On ZipJob, we found no mention of the exact number of writers.<\/p>\n
However, if you visit their “Meet our Writers” page, you will meet 12 different Zipjob writers and see a brief description for each. Only a handful of those writers still write for ZipJob, and some have been gone for over a year, so we\u2019re not sure how often that page is updated.<\/p>\n
There is a bit of contradiction between two pages on their site, though.<\/p>\n
On the Meet Our Writer page, they say, \u201cAll of our writers are located in the United States.\u201d<\/p>\n
$\"ZipJob\"$ <\/span><\/p>\n
On the FAQ page, however they mention, \u201cWe do not hire writers from outside of North America or outsource resume work.\u201d<\/p>\n
$\"ZipJob\"$ <\/span><\/p>\n
So perhaps you\u2019ll get a writer from Canada, eh? Or perhaps it’s just a confusing detail that got overlooked.<\/p>\n
Resume writers on Zipjob have backgrounds in HR, recruiting, career coaching, job placement, professional writing, and more.<\/p>\n
\n
What Are the Guarantees?<\/h2>\n<\/div>\n
TopResume and ZipJob offer the same 60-day interview guarantee. Both the companies do not provide a resume guarantee with their resume-only package.<\/p>\n
To get the guarantee for your resume, ironically, you will have to buy a package that has additional services, such as a cover letter and LinkedIn profile.<\/p>\n
TopResume Guarantees<\/strong><\/h3>\n
TopResume\u2019s website states that they will rewrite your resume free of charge\u00a0\u201cif you are not receiving two times more job interviews within 60 days.\u201d<\/p>\n
However, you need to request this rewrite within 180 days.<\/p>\n
ZipJob Guarantees<\/h3>\n
ZipJob says something similar about their guarantee:<\/p>\n
\u201cIf you are not landing at least 2X more interviews after 60 days, we will ask you to send over a few links to jobs you have applied for. We will then assign a senior writer to review your resume against those positions \u2026 An updated resume and further recommendations to improve your application response rate will be provided.\u201d<\/em><\/p>\n
Another difference between TopResume and ZipJob is that ZipJob offers additional recommendations along with a resume rewrite.<\/p>\n
TopResume offers only a resume rewrite.<\/p>\n
\n
What Do Their Reviews Say?<\/h2>\n<\/div>\n
If you are evaluating resume services, you definitely want to take time to analyze customer reviews on third-party review sites and compare ZipJob vs. TopResume.<\/p>\n
TopResume Reviews<\/strong><\/h3>\n
TopResume has 14,000+ reviews, more than any other resume writing service on the market. With a high volume business comes plenty of reviews.<\/p>\n
We researched TopResume on a variety of websites, including the Better Business Bureau, Sitejabber, and Trustpilot.<\/p>\n
At the time of this review, we found 433\u00a0BBB complaints, resulting in a C- rating.<\/p>\n
While they had 7,513 5-star reviews on Trustpilot, we also found 901 1-star reviews on the same platform.<\/p>\n
We also found\u00a02,568 5-star reviews on Sitejabber and 587 1-star reviews.<\/p>\n
TopResume BBB Reviews<\/strong><\/p>\n
The TopResume reviews on BBB are almost unanimously negative.<\/p>\n
TopResume has received 87\u00a0reviews on\u00a0the BBB website. Their average rating is 1.07 out of 5.<\/p>\n
To be fair, most people use the BBB site for complaints not reviews. So pay more attention to what clients are saying about their experience with the\u00a0service than the score.<\/p>\n
$\"TopResume$ <\/span><\/p>\n
On top of that, the company has received a whopping 433\u00a0complaints over the past three years, 200 of which came in during the last 12 months.<\/p>\n
TopResume on Trustpilot<\/strong><\/p>\n
The average rating for TopResume on Trustpilot is better than the BBB\u00a0platforms. Trustpilot classifies the rating as “excellent,” but there are higher-rated services out there.<\/p>\n
They have an average of 4.3\u00a0out of 5 based on 10,202 reviews.<\/p>\n
$\"TopResume$ <\/span><\/p>\n
However, a significant 13% of the reviews were below average.<\/p>\n
TopResume on SiteJabber<\/strong><\/p>\n
On Sitejabber, the average ratings are similar to Trustpilot.<\/p>\n
TopResume has a consumer rating of 4.35 stars from 3,986\u00a0reviews.<\/p>\n
$\"TopResume$ <\/span><\/p>\n
Among the total 3,986\u00a0ratings, a concerning 692\u00a0were 1 and 2-star reviews.<\/p>\n
$\"TopResume$ <\/span><\/p>\n
The negative reviews also echo the same complaints seen on BBB.<\/p>\n
To read more reviews from consumers, check out this thread on Reddit<\/a> and this thread on Quora<\/a>. They talk about real-life customer experiences working with TopResume.<\/p>\n
With so many negative reviews, it can be hard to know what to think.<\/p>\n
As TopResume is a low-cost professional resume solution, you probably get what you pay for.<\/p>\n
ZipJob Reviews<\/strong><\/h3>\n
In the case of Zipjob, the overall ratings are similar to TopResume.<\/p>\n
Although the number of reviews is far fewer than TopResume, the overall ratings seem to be decreasing as the number of reviews increase over time.<\/p>\n
We’ve compiled some key reviews from trusted sites like BBB, Trustpilot, and Sitejabber.<\/p>\n
ZipJob on BBB<\/strong><\/p>\n
Zipjob is BBB accredited, and they have a B+ rating.<\/p>\n
They have received 1.36\/5 stars from 11\u00a0customer reviews. They have also received 27\u00a0complaints in the past 3 years.<\/p>\n
$\"ZipJob$ <\/span><\/p>\n
ZipJob Trustpilot<\/strong>\u00a0Reviews<\/strong><\/p>\n
Roughly 90% of their reviews on Trustpilot are 4 and 5-stars. Only 8% of Zipjob reviews are below average.<\/p>\n
Their average rating is 4.1 out of 5 based on 1028 reviews.<\/p>\n
$\"ZipJob$ <\/span><\/p>\n
ZipJob on Sitejabber\u00a0<\/strong><\/p>\n
Overall, ZipJob has 4.01 out of 5 based on 102 Sitejabber reviews.<\/p>\n
$\"Zipjob$ <\/span><\/p>\n
While they do have some good reviews on Sitejabber, 19\u00a0of the 21\u00a01-star reviews were recent (2021 and 2020).<\/p>\n
$\"ZipJob$ <\/span><\/p>\n
All-in-all, TopResume and ZipJob both have\u00a0some decent reviews. Their online reviews definiately give you a better picture of what their services are like.<\/p>\n
Here are separate individual reviews of both TopResume<\/a>\u00a0and \u00a0 ZipJob<\/a>, if you want to dig deeper.<\/p>\n
\n
Alternatives to TopResume and ZipJob<\/h2>\n<\/div>\n
If you\u2019re looking for TopResume and ZipJob alternatives after seeing so many negative reviews and complaints online, fortunately there are other services available to choose from.<\/p>\n
You might not want to go with a large-volume company (sometimes termed as a resume mill)\u00a0and\u00a0wonder if there are better resume writing options than TopResume and ZipJob for you.<\/p>\n
We certainly think so!<\/p>\n
Here are a couple of great options for you:<\/strong><\/p>\n
ResumeZest<\/h3>\nAlthough pretty new to the resume writing scene, the expert resume writers at ResumeZest<\/a>\u00a0come with experience and have \u201chelped more than 25,000 professionals land more interviews and get hired faster,\u201d the\u00a0website states.<\/p>\n
At a similar cost to TopResume, ResumeZest is undoubtedly a foolproof alternative with an untainted online reputation.<\/p>\n
All their package details are clearly laid out on the site.<\/p>\n
Each package includes a call with your\u00a0writer so they can get to know you and your background and a 60-day interview guarantee.<\/p>\n
Most importantly, all of the writers are US-based, experienced writers whom you can \u201cmeet\u201d directly via the website.<\/p>\n
Find My Profession<\/h3>\n
If you are looking for a more high-end resume service, consider Find My Profession<\/a>.<\/p>\n
Find My Profession is ideal for senior and executive-level professionals seeking personalized career assistance.<\/p>\n
As with ResumeZest, all the package details are clearly laid out on the website. You will also get to see information on all their team members.<\/p>\n
With every package, Find My Profession offers a 60-day interview guarantee and a phone consultation with your resume writer.<\/p>\n
You\u2019ll find more than 200 5-star customer reviews on sites including Trustpilot, BBB, Sitejabber, and Google for Find My Profession.<\/p>\n
Lastly, ResumeZest and Find My Profession will have your resume draft back to you within 3-5 business days and a 48 hour rush service is available.<\/p>\n
\n
Key Takeaways<\/h2>\n<\/div>\n
Here\u2019s what we have covered about ZipJob vs. TopResume and their alternatives:<\/p>\n
\n
TopResume and ZipJob have the same parent company and use the same network of writers and technology stack.<\/li>\n
They have a large team of writers, potentially exceeding 1,500+ writers including freelancers.<\/li>\n
Both services offer affordable resume packages.<\/li>\n
Their resume-only package does not include a 60-day interview guarantee.<\/li>\n
The turnaround time for both services is around 7 business days, which is longer than the industry standards.<\/li>\n
Both companies have a large number of negative reviews and customer complaints online.<\/li>\n
Compared to TopResume and ZipJob, ResumeZest and Find My Profession fare considerably better in writer credentials, guarantee coverage, collaboration, online reviews, customer service, and turnaround time.<\/li>\n<\/ul>\n
Armed with all this information, it\u2019s time for you\u00a0to make a wise decision as to the best resume writing service for your career needs.<\/p>\n
Feel free to contact us for additional information at any stage of your decision-making process.<\/p>\n","protected":false},"excerpt":{"rendered":"
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What Do Their Reviews Say?<\/h2>\n<\/div>\nIf you are evaluating resume services, you definitely want to take time to analyze customer reviews on third-party review sites and compare ZipJob vs. TopResume.<\/p>\n

What Do Their Reviews Say?<\/h2>\n<\/div>\n
If you are evaluating resume services, you definitely want to take time to analyze customer reviews on third-party review sites and compare ZipJob vs. TopResume.<\/p>\n